Shipping & Delivery

Shipping & Delivery Policy – MyHealCare™

Reliable Shipping You Can Trust

At MyHealCare™, we are committed to ensuring that your health products arrive safely, securely, and on time. We work with trusted carriers and use careful packaging to protect your items during transit.


Processing Time

  • All orders are processed within 1–2 business days after payment confirmation.

  • Orders placed on weekends or holidays will be processed on the next business day.

  • Some prescription or specialized products may require additional verification before shipping.


Shipping Methods & Delivery Times

We offer multiple shipping options to meet your needs:

Shipping Method Estimated Delivery Time* Tracking Available
Standard Shipping 10–20 business days ✅ Yes
Expedited Shipping 10–20 business days ✅ Yes
Overnight / Priority 10–20 business days ✅ Yes

*Delivery times may vary based on location, customs, and product type.


Order Tracking

Once your order ships, you will receive a tracking number via email. You can use this number to monitor your package in real-time.


International Shipping

  • We ship to select countries worldwide.

  • Customers are responsible for customs duties, taxes, and import fees.

  • Delivery times for international orders may vary due to customs processing.


Packaging & Safety

  • Products are carefully packaged to prevent damage during shipping.

  • Sensitive items, including medical devices and pharmaceuticals, are shipped according to regulatory safety guidelines.

  • All packaging is discreet to protect your privacy.


Lost or Damaged Orders

  • If your order is lost or damaged during transit, contact us within 7 days of delivery:

  • We will review your case and provide a replacement or refund as quickly as possible.